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Voya Australia

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Complex Matters

Guiding your way forward.

When life takes an unexpected turn, your Australian visa situation can become deeply personal and complex. We assist with complex immigration and visa matters involving family violence, relationship breakdown, the death of a partner or sponsor, Public Interest Criteria (PIC) issues and other circumstances that may affect your visa status or eligibility.

A boardwalk winding through coastal heath toward a calm bay

We help you understand how these issues may impact your Australian visa, what migration pathways or exemptions may be available, and the steps you can take next. Our approach is compassionate, practical and focused on finding the clearest way forward for your circumstances.

We can assist with

  • Responding to s56: Requests for Information
  • Responding to s57: Natural Justice Letters
  • Domestic and family violence provisions
  • Relationship breakdown
  • Death of a partner or sponsor
  • Health waivers
  • Ministerial intervention requests

Let’s discuss your circumstances

Tell us what has changed, and we will reassess your available options.

Contact us

Sydney
Level 17, 9 Castlereagh Street Sydney NSW 2000By appointment

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